Return Policy
Last Updated: [Date]
Thank you for shopping with [Your Website Name]. We want you to be satisfied with your purchase. Please read our Return Policy carefully.
1. Return Eligibility
You may request a return if:
- The product is damaged or defective
- Wrong item was delivered
- Product received is different from description
- Size issue (if applicable)
Return requests must be raised within [7/10 days] from the date of delivery.
2. Return Conditions
To qualify for a return:
- Product must be unused and unwashed
- Original tags and packaging must be intact
- Invoice or order proof must be provided
- Product should be in original condition
3. Non-Returnable Items
The following items cannot be returned:
- Used or worn products
- Innerwear, personal care items (for hygiene reasons)
- Customized or personalized products
- Final sale or clearance items
4. Return Process
- Email us at support@[yourdomain].com with:
- Order ID
- Reason for return
- Product images (if damaged/wrong item)
- After approval, our courier partner will arrange pickup or you may be asked to ship the product.
- Once the product is received and inspected, the return will be accepted.
5. Return Shipping
- Free return shipping for damaged or incorrect products.
- For size or preference returns, shipping charges may be deducted.
6. Return Approval
Returns are processed after quality inspection. We reserve the right to reject returns that do not meet our policy conditions.
7. Contact Us
For return-related support:
Website: indiacarto.com
Email: support@indiacarto.com
Address: Prayagraj